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Frequently Asked Questions
Everything you need to know about AOCodex. Can't find what you're looking for? Contact us.
General
AOCodex is an AI platform that gives you access to over 100 AI models—including GPT-5.1, Claude Opus 4.5, Gemini, and many more—through a single, unified interface. Unlike using individual AI services, AOCodex provides privacy guarantees, purpose-built AI agents, and enterprise features.
Three key differences: First, multi-model access—you're not locked into one provider's models. Second, privacy—we have contractual agreements ensuring your data never trains AI models. Third, purpose-built agents—pre-configured assistants for specific tasks like research, business analysis, and coding.
We provide access to 100+ models including OpenAI (GPT-5.1, GPT-5.1 Codex, o3), Anthropic (Claude Opus 4.5, Claude Sonnet 4.5), Google (Gemini 2.5 Pro, Gemini Flash), Mistral (Mistral Large, Codestral), xAI (Grok 4), and many more. New models are added regularly.
Privacy & Security
No, absolutely not. We maintain enterprise agreements with all model providers (OpenAI, Anthropic, Google, etc.) that explicitly prohibit training on your data. This is contractually guaranteed, not just a setting.
Your data is stored on US-based infrastructure with encryption at rest (AES-256) and in transit (TLS 1.3). For organizations with specific data residency requirements, we offer private cloud and on-premise deployment options.
Yes. You can delete individual conversations at any time. If you delete your account, all your data is removed within 30 days (except where retention is legally required).
We offer HIPAA-eligible deployments for Enterprise customers. This includes Business Associate Agreements (BAAs), additional security controls, and audit logging. Contact our enterprise team for details.
Pricing & Plans
We offer four plans: Solo ($24/month) for individuals with standard AI models, Pro ($42/month) for professionals with premium models and advanced features, Teams ($42/user/month + $2,400 setup) for organizations with dedicated infrastructure, and Enterprise with custom pricing for on-premise deployment.
Pro ($42/month) includes 25M credits/month, premium models (Claude Opus 4.5, GPT-5.1 Codex), web search, file search (RAG) with citations, simple memory, custom prompts & agents, and email support.
Teams includes a dedicated AOCodex instance (not shared multi-tenant), SSO (SAML, OIDC, LDAP), SharePoint integration, admin dashboard, 100+ models via AOSentry gateway, and priority support. The $2,400 setup fee covers infrastructure provisioning.
Yes. Annual billing saves approximately 17% (equivalent to 2 months free). Solo is $240/year, Pro is $420/year.
Features
AI Agents are pre-configured assistants optimized for specific tasks. Instead of crafting prompts yourself, you select an agent (like Research Analyst or Code Assistant) and it's already tuned with the right model, context, and instructions for that type of work.
Yes. Pro, Teams, and Enterprise plans support file uploads including PDFs, Word documents, spreadsheets, images, and more. The AI can analyze, summarize, extract data, and answer questions about your documents via our file search (RAG) feature.
Engram is our upcoming cognitive memory system that allows AOCodex to remember context across conversations, build knowledge graphs connecting related ideas, and provide increasingly personalized assistance over time. It's currently in development and coming soon.
Yes. AOCodex includes built-in web search that lets the AI access current information, verify facts, and research topics in real-time during your conversation.
Enterprise
Yes. We offer private cloud and on-premise deployment options for organizations that need complete control over their data and infrastructure. Contact our enterprise team for details.
Yes. Teams and Enterprise plans include SSO support via SAML and OIDC, as well as LDAP/Active Directory integration for user management.
Yes. For service providers and enterprises who want to offer AI capabilities under their own brand, we offer full white-labeling with custom domains, branding, and user experience.
Solo includes community support, Pro includes email support, Teams includes priority support, and Enterprise includes 24/7 support via phone, email, and chat, plus a dedicated Customer Success Manager and guaranteed SLAs.
Still Have Questions?
Our team is here to help. Reach out and we'll get back to you as soon as possible.